ILA THE BRAND LTD – Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from ilaofficial.co.uk.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including:

Your web browser

IP address

Time zone

Cookies installed on your device

As you browse the Site, we also gather information about:

The individual web pages or products you view

Websites or search terms that referred you to the Site

How you interact with the Site

We refer to this as Device Information.

We collect Device Information using the following technologies:

Cookies: Data files placed on your device, often including an anonymous unique identifier. You can learn more or disable cookies at www.allaboutcookies.org.

Log files: Track actions on the Site and collect information such as IP address, browser type, ISP, referring/exit pages, and timestamps.

Web beacons, tags, and pixels: Electronic files that monitor browsing behaviour.

When you make or attempt to make a purchase on the Site, we also collect:

Your name

Billing and shipping address

Payment information (e.g., credit card numbers)

Email address

Phone number

We refer to this as Order Information.

Together, Device Information and Order Information are referred to as Personal Information in this policy.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Order Information to:

Fulfil orders placed through the Site (including processing payment, shipping arrangements, and sending order confirmations)

Communicate with you

Screen for potential risk or fraud

Provide marketing or promotional content, if you have opted in

We use Device Information to:

Screen for potential fraud or security risks (primarily through IP address)

Improve and optimise our Site (e.g., analysing browsing patterns and campaign performance)

Support advertising and retargeting activities

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties to operate our business, as described above.

Shopify powers our online store. Learn how Shopify uses your data: https://www.shopify.com/legal/privacy

Google Analytics helps us understand visitor behaviour. Learn more: https://www.google.com/intl/en/policies/privacy/ — Opt out: https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information:

To comply with legal obligations or governmental requests (e.g., subpoenas, warrants)

To protect our legal rights

We also use your Personal Information to deliver targeted advertisements. Learn more: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted ads here:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

DO NOT TRACK

Please note that we do not alter our data collection or usage practices when we receive a "Do Not Track" signal from your browser.

DATA RETENTION

When you place an order, we retain your Order Information for our records unless and until you request its deletion.

YOUR RIGHTS UNDER UK GDPR

If you are based in the United Kingdom, you have the right to access, correct, or delete your personal data. You also have the right to object to processing or request restriction of processing. To exercise any of these rights, please contact us at info@ilaofficial.com.

ILA THE BRAND LTD is registered in England and Wales. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

CHANGES TO THIS POLICY

We may update this policy from time to time to reflect changes in our practices, legal obligations, or operational needs. Updated versions will always be posted on this page.

CONTACT US

For questions about our privacy practices or if you would like to make a complaint, please contact us at:info@ilaofficial.com

ILA THE BRAND LTD Registered in England and Wales